This Refund Policy outlines the terms under which refunds may be issued for services provided by S S Traders through its website http://sstraderss.online or via direct engagement. By availing our services, you agree to the terms stated below.
1. General Policy
S S Traders operates as a construction and contracting firm, and most services are customized based on client requirements. Therefore, payments once made are generally non-refundable unless explicitly stated otherwise in a written agreement.
2. Advance Payments
Any advance or booking amount paid by the client is used for project planning, resource allocation, and procurement activities. Advance payments are non-refundable once work has commenced or resources have been allocated.
3. Service Cancellation
If a client wishes to cancel a service before the commencement of work, such cancellation must be communicated in writing. Refund eligibility, if any, will be assessed on a case-by-case basis after deducting administrative and planning costs.
4. Partially Completed Work
No refunds shall be issued for services that have been partially completed. The client shall be liable to pay for the work completed up to the date of cancellation, including material costs and labor charges.
5. Delays and Force Majeure
S S Traders shall not be responsible for delays caused by circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, material shortages, or labor issues. Such delays do not qualify for refunds.
6. Duplicate or Excess Payments
In case of any duplicate or excess payment made by the client, the excess amount will be refunded after verification, using the original mode of payment, within a reasonable processing period.
7. Mode of Refund
Approved refunds, if any, will be processed through the same payment method used for the original transaction, unless otherwise agreed in writing. Processing time may vary depending on banking or payment gateway procedures.
8. Amendments to Refund Policy
S S Traders reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon being posted on the website.
9. Contact Information
For any questions or concerns regarding this Refund Policy, please contact:
S S Traders
Shop No. 324065, MD 161E, State Bank of India, Pranchhapra, Andhari Bari,
Kushinagar, Uttar Pradesh – 274304, India
Email: office.sstraders@gmail.com
Website: http://sstraderss.online